Nurse in scrubs completing a patient assessment
How It Works

Every Assessment. One Connected Workflow.

From your first assessment request to the completed clinical record.

Your coordinator manages scheduling and communication. The RN verifies and signs the assessment, and our office reviews the documentation and coordinates required corrections before delivery to your agency.

Seven connected steps

Your assessment request.
Our team coordinates scheduling, RN assignment, documentation review and delivery.

Your agency works with our office from scheduling through completed documentation. Our platform prepares assessment drafts for RN review, verification and signature. The screens below illustrate the workflow using sample details.

Step 01 / Your agency

Send an assessment request

Send the visit requirements and supporting records through the process agreed with our team. Your agency identifies the assessment type, requested timeframe and documentation requirements.

Patient information belongs in the agreed document-sharing process, not the public booking form.

CareBridgeRN office workspace
Received

Assessment request

Visit type

Initial assessment

Supporting records

Agency documents attached

Requested timeframe

Provided by your agency

Illustrative workflow · no patient data

Step 02 / CareBridge office

We prepare the case

Our office organizes the request into a case and checks patient details against the source documents. In our workspace, AI-assisted extraction helps prepare the information; a team member checks and saves it.

Extracted information is not saved as a case until the office reviews and confirms it.

CareBridgeRN office workspace
Office review

Prepare case

Patient & address

Check against source documents

Visit requirements

Confirm assessment and agency forms

Missing information

Resolve before proceeding

Illustrative workflow · no patient data

Step 03 / CareBridge office

Confirm the patient’s details

Our team contacts the patient or appropriate contact to confirm availability, location, access instructions and language needs. If the patient cannot be reached, the office follows up and coordinates next steps.

A change in availability or an unanswered call stays with the office for follow-up.

CareBridgeRN office workspace
Patient coordination

Call & confirm

Contact

Patient or designated contact

Visit access

Address, apartment and entry instructions

Availability

Confirm before assigning the visit

Illustrative workflow · no patient data

Step 04 / CareBridge office

Assign the RN and visit time

The office coordinates a suitable approved RN and visit time using nurse availability and the patient’s confirmed details. Your agency’s requested timeframe remains part of the scheduling decision.

If no RN is available for the requested time, the office resolves the scheduling gap before confirming the assignment.

CareBridgeRN office workspace
Ready to assign

Nurse & visit time

Nurse availability

Review available approved RNs

Patient availability

Match the confirmed visit window

Assignment

Office confirms RN and time

Illustrative workflow · no patient data

Step 05 / Assigned RN

The RN completes the visit

The nurse reviews the visit details, records arrival and completes the in-home assessment. Our platform prepares documentation drafts from the visit information. The RN reviews and verifies the findings, medications and clinical narrative, then signs the record for clinical review.

The nurse app supports the assigned visit and documentation flow. Explore the nurse guide for a closer look.

Explore the nurse workflow
CareBridgeRN nurse app
In visit

Visit documentation

Assessment

Vitals and relevant clinical findings

Medication review

Review and verify recorded details

Review & sign

Complete the required visit record

Illustrative workflow · no patient data

Step 06 / CareBridge clinical review

Review the clinical record

Our clinical review process checks the documentation and resolves missing or inconsistent information with the nurse. We target documentation turnaround within 24 hours after the visit for agency review. Your agency’s Director of Patient Services (DPS) approves the plan of care before finalization.

Unresolved required information must be addressed before the final documentation is approved.

CareBridgeRN office workspace
Review required

Report check

Clinical findings

Review completeness and consistency

Questions or corrections

Return to the RN when needed

Plan of care

Agency DPS approval before finalization

Illustrative workflow · no patient data

Step 07 / CareBridge office → your agency

Return the completed documents

After the required reviews and approvals, the office prepares the final documents using your agency’s agreed forms. Delivery is through completed PDFs or authorized entry into your agency’s EHR, according to the agreed arrangement. The office records completion.

Your agency retains clinical oversight and responsibility for its patient services.

CareBridgeRN office workspace
Final handoff

Document delivery

Final documents

Prepared using agency requirements

Delivery destination

Completed PDF or authorized EHR entry

Delivery record

Office confirms completion

Illustrative workflow · no patient data

Start With the Details That Matter

A clear handoff helps us plan the right visit. During setup, we agree on your assessment request process, documentation requirements and point of contact.

Visit & Timeframe

Assessment type, reason for the visit, requested completion date and any time-sensitive instructions.

Location & Access

Service address, patient or caregiver contact, language needs and access or scheduling considerations.

Clinical Background

Relevant orders, prior assessments, medication information and discharge records, where applicable.

Agency Requirements

Required forms, care-plan format, documentation workflow and the agency contact for questions.

Start with your agency’s needs. Patient records should only be shared through the process agreed with our team.

Assessment Documentation & Supporting Records

The documentation package is tailored to the visit and agency requirements.

Explore sample forms
  • Patient assessment
  • Plan of care
  • CMS-485
  • Supervisory report
  • Emergency information
  • Patient welcome materials

What Your Agency Receives

A completed visit needs a useful handoff. Deliverables are matched to the assessment type and your agreed requirements.

Assessment Findings

A record of the visit, relevant clinical findings, patient education and identified follow-up needs.

Reviewed Documentation

The agreed assessment forms and supporting care-plan documentation, reviewed and approved by the RN.

A Clear Handoff

Visit outcome, items requiring your team’s attention and a contact for documentation questions.

Connected to your agency’s workflow

Your agency sets its care requirements and reviews the returned assessment for its records and next steps. CareBridge supports the visit, documentation and coordination, with clinical review before handoff. Your DPS approves the plan of care before finalization. We agree on responsibilities, communication and follow-up during setup.

Every step is supported. Every assessment matters. Supporting coordinated care and informed agency decisions.

Questions From Agencies

The practical details before your first assessment request.

Which assessment types can we request?

CareBridge supports initial, recertification, post-hospitalization, change-of-status and supervisory assessments. Discuss any additional or complex requirements with our team so we can confirm the appropriate scope.

Can we use our agency’s forms and documentation workflow?

Share your forms, documentation requirements and EHR workflow during the initial meeting. We agree how documentation will be prepared and reviewed, then deliver completed PDFs or provide authorized entry into your agency’s EHR, according to the agreed arrangement.

How quickly can an assessment be scheduled?

Tell us your requested date and whether the assessment request is time-sensitive. Scheduling depends on location, RN availability, patient availability and the information needed for the visit. Our team confirms the plan with you.

What happens if a patient cannot be reached or a visit changes?

Our coordination team works with your agency on contact attempts, rescheduling and next steps. Share changes to the patient’s availability or condition as early as possible so the visit plan can be updated.

Who reviews and approves the documentation?

Our platform prepares documentation drafts for RN review, verification and signature. Clinical review checks completeness and consistency, with questions returned to the RN for correction. We target documentation turnaround within 24 hours after the visit. Your DPS approves the plan of care before finalization.

How do we send patient information?

Use the assessment request and document-sharing process agreed with our team. The public booking form is for agency inquiries; do not include patient records or other protected health information in it.

How do pricing and ongoing support work?

We agree a per-assessment price before work begins. It includes the RN visit, scheduling coordination, documentation support, quality review and completion tracking, with no separate charges for these services and no minimum visit commitment. Discuss your visit types and requirements with our team; specific rates are shared directly.

Let Us Help You Strengthen Your Agency.

Partner with CareBridge to increase capacity, improve documentation quality, and deliver better outcomes for the patients and communities you serve.

Book a Meetingassess@carebridgern.com

Virtual meetings by appointment

Join the Nurse Network

Tell us a little about yourself and we’ll reach out with next steps.

New York assignments require authorization to practice as an RN in New York. Tell us your current status so the team can explain the requirements.

Please do not include patient names, medical records or other confidential patient information. These forms are for agency inquiries and nurse applications. See our Privacy Policy for how we handle your information.